Testimonials

Janique Lambert

 
National Quality & Training Manager

Toll Transitions
Specialised & Domestic Freight Division  

"Recently Toll Transitions conducted a 5 day training session in Melbourne and used the Lido Group to arrange the accommodation with the relevant hotel at short notice. The interaction was very professional and Lido’s Account Manager, Caron Wilds, provided responsive and seamless service delivery.

The company was able to provide a choice of hotels within the required area at a very competitive rate and close to the best that Melbourne has to offer in terms of the training facility, shopping and restaurants.

The briefing given to the hotel by Lido was excellent and all the staff felt very welcome at the property. The rooming lists were updated quickly when changes occurred and the contracts amended to reflect the actual costing of the services provided. 

The whole experience was very pleasant and Lido’s service is to be highly commended."

Renee Badaoui

Senior Event Coordinator

Australian Gift and Homewares Association

"Australian Gift and Homewares Association has worked closely with LIDO EVENTS since 2007 as our sole accommodation provider for all of the Home & Giving exhibitions in Melbourne and Sydney.

From our experience, managing the accommodation for our exhibitions was very labour intensive and the relationship with LIDO EVENTS has provided great cost savings for AGHA’s Home & Giving Exhibitors and Visitors.

The fact that Lido can provide a comprehensive online solution and catering for last minute bookings has meant that we can satisfy the changing needs of our Visitors."

Kim Jobson

Head of Operations

IQPC

"Working with Lido and their LEADS program has really improved the experience our delegates and speakers receive, not only in quality of service provided by the detailed websites, but also the attentive and personal customer service provided by the Lido team.  It also provides our stakeholders access to the best rates available at a wide selection of hotels.

Internally our operations team finds working with Lido a pleasure.  The service is first class – every effort is made to provide us with the best rates in a timely fashion and no problem or query is too difficult for the Lido team."

Graeme Banks

Executive Officer

Australian Renderers Association Inc

"The Lido Group supplied accommodation booking services for our 2011 International Symposium which attracted over 230 delegates from around the world.

Our previous Symposia have been held within a hotel or resort facility which meant accommodation services were included in the package.

This time we choose a dedicated conference facility for the event and required outside hotel accommodation where a choice of hotels were available to the delegates.

Lido provided a dedicated web link from our website to their hotel booking service for the preferred hotels for the event. They also offered an additional service to allow delegates to select alternate hotels should they so desire.

The booking and payment portal worked well and accounted for over 90% of the room bookings for the event. If and when challenges occurred, they were handled in a very timely and courteous manner by the dedicated staff assigned to our event.

We will certainly consider using Lido again for future Symposia."

Geoff Holland

Director

Contact Exhibitions Pty Ltd

"Contact Exhibitions Pty Ltd has been dealing with The Lido Group for close to 20 years.  In that time Lido has looked after the accommodation requirements of our exhibitors and visitors at a number of trade shows, including the AWISA exhibitions that require around 4,000 room nights each time AWISA takes place.  At all times Lido has had knowledgeable and courteous staff working in its events department. 

Over the years Lido has been a leader in developing technology that makes it easy for the visitor to book on-line.  Most importantly Lido has always negotiated the best rates possible and continues to be pro-active in ensuring that the rates available to our clients are the most competitive available."

"Lido and their LEADS program is an ideal platform to promote Toga Hospitality to convention delegates.  With high quality systems in place for effective inventory and rate control topped by the willing and can do attitude of the team, dealing with Lido is always a pleasure. 

They are our extended sales arm, assisting in spreading the Toga Hospitality message to prospective clients, making it a win-win situation."

Nicole Woolfe

Regional Director of Sales & Marketing

Rendezvous Hotel Melbourne

"The LEADS/EVENTS program has made it so much easier for Rendezvous Hotels at a hotel level to manage their own rates and inventory through this flexible online program.

This website ensures we have extensive coverage over a lengthier period of time with greater ease and flexibility to capture the array of events that Lido actively targets and successfully executes."

David McDonald

Director of Corporate Sales

Accor Hotels

"Accor has worked with Lidos’ LEADS/EVENTS program for numerous years and enjoyed a productive working relationship."